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Welcome to the Audien experience

Here so you can
hear.

To us, customer support is a full-service experience. We’re here for you throughout your entire hearing wellness journey, especially when you first start your journey of hearing better.
Call us Message us

Talk to a real person — 1-800-400-HEAR

Mon-Fri, 7am–4pm Arizona Standard Time

Get help with your device

Select your hearing aid to see setup and how-to videos for your model.

Perfect Fit Kit

Get better comfort, fit, and sound. Replacement domes and wax guards included.

Buy Now

or call 1-800-400-HEAR

AUDIENCARE™

Dedicated support & protection

  • Coverage from
    damage loss, or theft

  • Dedicated hearing
    specialist support

  • 4 SoundCheck™
    appointments per year

Learn More About AUDIENCARE™

or call 1-800-400-HEAR — we’ll take care of it

Track your order

For orders placed on audienhearing.com

FAQ

Something not quite working? Here are some of the most common issues we hear.

Will Audien work for me?

Our hearing devices work for the majority of people who try them, but if they don’t happen to work for you, that’s why we have a 45 day money back guarantee – so there’s no risk to just giving them a try.

How are these so affordable?

Audien Hearing cuts out expensive middle men like sales reps, hearing centers, and audiologists, which drive up the cost to consumers like you. This allows us to provide you hearing aids with similar technology to $5,000 prescription devices, but at a fraction of the price.

Will these help with tinnitus?

We have 1000s of customers who report Audien hearing aids have helped with their tinnitus and ringing in the ears.

Are these as good as higher priced prescription hearing aids?

Audien doesn't have all the bells and whistles of $5,000 hearing aids, but we provide all the features you NEED to improve your hearing. And we cost 95% less than prescription hearing aids. Our products work for 1 million+ customers and if you don't like them, you can return them to try prescription devices!

Do I need to see a doctor or take a hearing test?

No - you can get started right away, from the comfort of home. For fastest set up and expert-level care, we recommend that you book your Audien Sound Check, a video call with our team of friendly Hearing Specialists. We offer personalized setup and support throughout your hearing journey, so that you can reach hearing happiness quickly and easily. Call 1-800-400-HEAR for assistance in booking.